Support
Made Simple.
Everything you need, all in one place. Manage your account, pay your bill, or get help quickly and easily.
How Can We Help You Today?
Check Availability
See if high-speed service is available at your address.
Sign Up for Service
Choose your plan and schedule your installation easily.
Pay Your Bill
Secure online payments and easy AutoPay options.
Manage Your Account
Update your profile, view usage, and manage services.
Report an Issue
Get fast help if your internet service is currently down.
FAQs & Guides
Find quick answers to our most common questions.
Frequently Asked Questions
Find quick answers to common questions about our service.
You can check availability instantly by clicking the "Check Availability" button at the top of this page and entering your service address.
Standard installations typically take between 1 to 3 hours, depending on the setup required at your specific address.
No, we believe in earning your business every month. We do not require long-term annual contracts for standard residential service.
You can pay your bill via the MyPortal link. We accept major credit cards, debit cards, and bank transfers. We highly recommend setting up AutoPay.
First, try restarting your router by unplugging it for 30 seconds. Check this page for any service status alerts. If the issue persists, contact our support team.