DMCA Policy

Digital Millennium Copyright Act Policy

When Vineland City Connect, also referred to in this policy as the “Company,” receives a notice from a copyright holder or its authorized representative regarding an alleged violation of copyright law by someone using an IP address identified as belonging to Vineland City Connect, the actions described in this policy may be initiated.

1

Review Company personnel may review the reported IP address and related information.

2

Identify The Company may determine whether the address is in use by Vineland City Connect, a provider, affiliate, customer, or other authorized user.

3

Respond Notices may be forwarded, reviewed, or addressed according to the circumstances and applicable procedures.

Company personnel may review the reported IP address and related information to determine whether the address is in use by Vineland City Connect, one of its authorized service providers, affiliates, customers, or other authorized users.

If the IP address has been assigned to or is being utilized by another entity, organization, vendor, or provider, Vineland City Connect may forward the notice to the appropriate party for review and any response or action deemed appropriate.

If the address is assigned to and utilized by a Vineland City Connect customer or subscriber, Company personnel may attempt to identify the applicable account holder or user associated with the alleged activity. If the user cannot reasonably be identified, the designated DMCA contact listed on the Vineland City Connect website may be notified in order to respond accordingly to the copyright holder or its authorized representative.

Copyright holders may contact Vineland City Connect as outlined below under “Notification of Copyright Infringement” to provide notice of alleged copyright violations.

Actions Involving Alleged Offenders

The following actions may be taken with alleged offenders:

If the offender is an employee, contractor, or authorized internal user, the appropriate supervisor, department, or administrative personnel may be notified, and disciplinary action may be taken where appropriate and consistent with applicable policies and procedures.
If the offender is a customer or subscriber, Vineland City Connect may notify the customer by telephone, email, written correspondence, account notification, or other available communication methods regarding the alleged violation.
For an initial alleged offense, the customer may receive notice advising that a copyright infringement complaint has been received and that future alleged violations may affect continued access to internet services.
Subsequent alleged offenses may result in additional notices, service restrictions, temporary suspensions, bandwidth limitations, account review, or termination of service at the discretion of Vineland City Connect and in accordance with applicable laws, policies, and service agreements.
Repeated or severe violations may result in more immediate enforcement action where Vineland City Connect determines such action is necessary to protect network operations, legal interests, public resources, or compliance obligations.

Record Retention: Each time a customer is notified pursuant to this policy, records of the notification and related communications may be retained electronically within applicable customer or operational records systems.

Immediate Action: Nothing contained herein limits the ability of Vineland City Connect to take immediate action to prevent the use of its internet services, systems, or infrastructure for unlawful, harmful, abusive, malicious, or unauthorized purposes.

Notification of Copyright Infringement

If you are a copyright owner, or an agent authorized to act on behalf of a copyright owner, and believe that material transmitted, stored, distributed, or otherwise accessible through Vineland City Connect services infringes upon your copyrights, you may submit a Notification of Claimed Infringement pursuant to the Digital Millennium Copyright Act.

Your notification should include substantially all of the following information:

Clear identification of the copyrighted work claimed to have been infringed.
Identification of the allegedly infringing material and information reasonably sufficient to permit Vineland City Connect to locate the material or associated subscriber.
Accurate contact information for the person submitting the claim, including name, address, telephone number, and email address.
A statement that the complaining party has a good faith belief that the use of the material in question is not authorized by the copyright owner, its agent, or the law.
A statement that the information contained in the notification is accurate and, under penalty of perjury, that the complaining party is authorized to act on behalf of the copyright owner.
A physical or electronic signature of the person authorized to act on behalf of the copyright owner.

Designated DMCA Agent

Notifications of claimed infringement should be directed to:

Organization

Vineland City Connect

Attention

“DMCA Registered Agent”

Address

640 E. Wood Street
Vineland, NJ 08360

Phone

[PHONE PLACEHOLDER]

Email

[DMCA EMAIL PLACEHOLDER]

The designated DMCA contact should be contacted only for matters related to alleged copyright infringement claims.

Counter Notification Procedures

If a subscriber believes that material identified in a copyright complaint was removed, disabled, or identified incorrectly as infringing, the subscriber may submit a written counter-notification pursuant to applicable provisions of the DMCA.

A valid counter-notification should include:

Identification of the material that was removed or disabled and the location where the material appeared before removal or restriction.
A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled due to mistake or misidentification.
The subscriber’s name, address, telephone number, and email address.
A statement consenting to the jurisdiction of the applicable federal court and agreeing to accept service of process from the complaining party or its authorized representative.
The subscriber’s physical or electronic signature.

Counter-notifications may be submitted to the designated DMCA contact listed above.

Reservation of Rights

Vineland City Connect reserves the right to:

Investigate alleged violations.
Cooperate with law enforcement or governmental authorities.
Preserve records where legally required.
Restrict, suspend, or terminate services.
Modify this policy at any time.
Take actions reasonably necessary to protect network operations, infrastructure, customers, public resources, or legal interests.

Nothing in this policy limits Vineland City Connect’s rights or obligations under applicable federal, state, or local laws.

General Contact Information

If you have questions regarding this policy or require general customer support assistance, please contact Vineland City Connect customer service.